We are here to help
Get in touch
Whether you are launching a loyalty program or need help with your customer wallet, our team will get back to you within one business day.
Real humans. Real support for merchants and customers.
Response time
Within 1 business day
Mon–Fri, 9:00 AM – 6:00 PM. Urgent billing issues get priority.
For businesses
Loyalty program setup
Ask about earn rules, tiers, campaigns, and merchant onboarding.
For customers
Wallet & rewards help
Questions about points, redemptions, referrals, or store check-ins.
Before you write
Include your business name or customer email, and a brief description. For loyalty disputes, share the customer ID and transaction date.
Send us a message
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